CANCELLATION POLICY

CANCELLATION POLICY

CANCELLATION

Although our adventure activities are designed to make you feel exhilarated, we take safety very seriously. That’s why we use tested equipment of international standards and follow the safety precautions to the T.

Careful and meticulous planning goes into each program, chosen route and the equipment used. We have qualified team leaders from recognized institutes who have significant experience in the area of work. Participants are briefed, upon arrival, about the program schedule, terrain involved and how to take care of themselves.

The Risk Factor

We take great pride in our safety management and risk assessment for all outdoor programs that we offer. However, there is a persistent inevitable risk factor involved in all outdoor activities, pertaining to error in judgment or the unpredictable forces of nature.

Our competent and trained team will put in their best efforts to ensure your safety but that does not fully evade the risk of injury or mishap. Indeed, much of the value of our course lies in learning how to identify hazards and adapt accordingly, not only on the course, but also for a lifetime of enjoying the outdoors.

Medical Emergencies

The remoteness of the areas in which we travel may create emergency situations that have no simple solutions. It is not uncommon to be days from medical help. The majority of medical incidents (sprains, fever, cold, diarrhea, etc.) will be treated in the field. A more serious incident, such as a fracture, will require relocation of the patient to the nearest medical facility.

Third Party Involvement

Himalayas Calling may have to tie-up with third party modes of transport which could be cabs, trains, buses, airplanes or other arrangements. Although we will do our best to ensure a comfortable and safe travel, it must be realized that we have limited control over the operational safety and expertise of the driver, other than supervising their efficient functioning to meet our schedules.

High-altitude travel

Good physical conditioning and a positive mental attitude will be helpful when going on an expedition. As the expeditions take you to a wide variety of locations, it should be generally assumed that participants will camp outdoors. It is essential that the participants work as a team during the expedition. Mutual support and co-operation will be helpful throughout, and especially during extreme weather conditions